National Certification Board for Therapeutic Massage & Bodywork (NCBTMB) Practice Exam

Question: 1 / 400

What should be done after finishing a massage session?

Document the session details and any client feedback

Documenting the session details and any client feedback is a critical step after finishing a massage session. This practice serves multiple purposes: it helps maintain an accurate record of treatment provided, aids in tracking the client's progress over time, and allows the therapist to adjust future sessions based on client responses and preferences. Accurate documentation can also consolidate important information, such as any issues the client reported during the session, areas of tension that were addressed, and client satisfaction levels. This not only ensures continuity of care but also enhances the therapeutic relationship and helps inform future treatment plans.

In contrast, the other options present practices that do not align with professional standards or good client relations. Ending a client's membership prematurely, charging for additional services without prior agreement, or dismissively sending a client away without follow-up could harm the therapeutic rapport and might lead to dissatisfaction, which is counterproductive in a client-focused practice.

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Immediately end the client's membership

Start charging the client for extra services

Dismiss the client without any follow-up

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